Founder's Message

Many years ago I was relocated and we rented out our home. A neighborhood agent found us a tenant. The agent also offered to manage our property but I declined as I just did not see the value in the service.

The tenants paid timely, took great care of the property and called once requesting a reasonable repair. They too ended up moving for new employment.

We decided we would save money and try to find the next tenant ourselves. We happily accepted a relative of a close friend. We ended up with a serial non-payer, believed their excuses too many times, wasted hours on complaints about petty issues, paid thousands for a costly eviction and lost months of rent.

"I learned some invaluable, hard knocks lessons through this experience.

These important lessons now drive our company as we help others with their rental properties."

- Robert Way, SVP Referral Services, NRT LLC

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Lesson 1

The Tenant is your Most Valuable Asset

Find the Best Tenant

A great tenant is the key to financial and emotional success. Focus on attracting the best tenants and keeping them as long as possible.

If you think of your property as a small business, the rent is your revenue. A tenant who pays timely and consistently is like a good customer you can count on.

Treat your tenant with respect, be responsive, provide great support and they will reward you with loyalty and care of your property.

The tenant is your most valuable asset. Act accordingly.

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Lesson 2

Be Serious

I found out the hard way, many of the decisions you make can cost you - significantly.

A business does not tolerate late or nonpayment of bills. If you pay late you are charged a late fee. If you do not pay at all, your service will be cancelled. If you rent something and return it damaged, you must reimburse the owner.

Unfortunately, a small portion of the population tries many ways to take advantage of your goodwill.

Be Serious. Sometimes rental ownership requires discipline and resolve.

Start protecting your most valuable investment

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Lesson 3

Provide Visible Value

Search and you will find many Property Management companies. They typically compete on price because they mostly provide the same service.

I tried DIY rental management. It was easy until it became hard. When I searched for help I could not compare value. Companies do not show their worth to you.

At HomeRiver Group^® Houston, we make our value visible.

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